Our Reviews

I got there a little early, they got right on it to change the oil in my truck. I was done and gone about 10 minutes after my appointed time. They always take good care of me. Thanks

I expected to wait 2 hours, but only waited about 35 minutes. The servicemen were all very friendly and the waiting room was comfortable.

In for a scheduled oil change, tire rotation, fuel filter replacement, & recall on transmission problem. Process only took 1.5 hrs to complete! I am very confident of the quality of maintenance work as they have always been superior when it comes to workmanship! The maintenance engineers need to be recognized for their professionalism! Thank-you for the opportunity to review. Gary Thomas

What should’ve taken 45 min-hour took an hour 45 min and th service dept rep forgot about me in eating room. I had to go ask status of my car because I had plans to plans to pick up and fed my kids. Very disappointed! Wile read I changed to His dealer was for service department!

Great customer service and knowledgeable personnel, I felt very taken care of in a positive way.

Friendly, helpful, and takes care of your vehicle. Love the snacks while you wait. I didn't take time to eat breakfast, so while I waited I could snack.

Always pleasant friendly and professional

Jerry baker is excellent in taking care of s,and keeping us informed as to progress

Helped us immediately!

Jerry is always awesome,thanks for all your help.

Quick and got everything taken care of no problem

After an unsuccessful 2025 suburban order placed in Oct 2024 (Chevrolet never built), Kirk and Crystal went on a multi month search for us to find this similar build 2026 suburban. They were as excited as we were to get our car. They gave us a full orientation upon arrival and checked in with us multiple times after purchase. Everyone was so kind at Wilmes Chevrolet.

I had a 2 o’clock appointment last Thursday for an oil change and filter. I had to wait about 15 minutes to get waited on to give them my keys. Then after that I waited a hour in the waiting room and the guy that I had gave my keys walked through and I asked him to check on my truck why it was taking so long. He never got back to me so I called Mike Elkins the service manager here at Altus, Ok. No answer so I then texted him and no answer at that time it was 2 hours. When I did have a guy come out and tell me my truck was ready it was 2 hours and 15 minutes to get an oil change. I never had this problem before. I won’t go back to Wilmes Chevrolet here in Altus oklahoma again and we have bought 4 vehicles from them. Oh and when I had paid and going out the service door Mike was talking to a man and woman at the entrance and turned and looked at me and never acknowledged me. I was so angry and still am. There was another lady that had waited as long as me there also.

I HAD THE ENGINE LIGHT COME UP ON MY SCREEN. CALLED WILMES,TOOK IT OVER, THEY HOOKED IT UP ON MACHINE.. TOOK CARE OF THE CODE..OLD HISTORY CODE CAME UP. NOTHING WRONG ,RESET IT AND I WAS OUT OF THERE!!! THOSE BOYS ARE GREAT!!!

Friendly & expeditious service.

Enjoy coming for a service visot

It was a pleasure to do business with Bruce and with Mike. Very courteous, professional, and trustworthy.

Everyone here is very nice, helpful, and didn't make us feel pressured to buy anything. We love our new truck and highly recommend shopping here.

Came in and bought

I was greeted with a smile and kept posted on the progress of my truck.

Randy and Crystal were great deal with. Wouldn't do business with anyone but them!

Professional, thorough, trustworthy , reliable, kind, incomparable

Exceptional service by the Salesman and the finance person! They were both very informative and found our Tahoe to meet our needs.

always done right each and every time-THANKS!

Great service

Dealership did GREAT. The problem is GMC . The $100,000 truck radio works about 75% of the time without shutting down the engine.To reboot the computer it may take 5-10 attempts to restart computer.

Michael J Abway is to be commended for his terrific help and wonderful attitude. He is one of the nicest people I have ever had the pleasure to work with. He truly exemplifies the word service. This man deserves a raise!

In for scheduled service plus resetting power to my 110volt outlet. Everybody in good spirits and holiday cheer! No charge to reset the power outlet for me, Thanks!

Quick service.

Always professional and friendly

I’ve always received great service at Wilmes Chevy. The staff is welcoming and consistently willing to help with any of my needs. I highly recommend them to anyone looking for a new or used vehicle.

Had great service !!

Had a “Service charging system, engine may stall” warning on my 2020 GMC 2500HD Denali. The RED battery light was also on! I called to schedule an appointment for repair & asked if i’d be able to drive in or should i have it towed. Drove in! I thought it must be the alternator, but it was a broken serpentine belt, frayed additional belt, and broken tensioner pulley. That explianed why i had no power steering or power brakes on my way in. Fortunately, all replacement parts were in house. Everybody was happy to see me again and wished me a Happy New Year! As always, the professionals on the maintenance team did superb work! I’ve got my truck back & she’s as good as new!